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How companies could overcome today: Identification of the new user journey

Internet marketing agency

Brands that already paid attention to the lifestyle of their user must now redesign this consumer journey in this context. And while it is true that the demand for the digitization of products and services has grown like never before, it is not just about migrating your brand to digital environments. It is key that you know the new routine of this user, their preferred communication channels, the time of day that is perceptible to their messages, everything that could negatively or positively impact your communication process with your audience. You will have to refine the tone and voice of your brand, so that you can convey the emotions that this user requires at this time in his life.

It is clear that to achieve the healthy maintenance of a user experience in this new environment requires an in-depth investigation that allows us to understand the turning points in this process. In this new competitive framework, it is a priority to identify the new journey of your user.

Source:Entrepreneur

About LaraNet: We are a web design firm focused to help you to grow your business and communicate with your customers and prospects using two simple but powerful tools: 1) Interactive Website and 2) Internet Marketing Strategy on social networks like Facebook, YouTube, Twitter, LinkedIn, etc… Whether you want to work with just a web page, or launch or improve your presence on Facebook, Google+, LinkedIn or communicate with your customers through newsletters, or improve the location of your business in the search engines through Search Engine Optimization, or start marketing your products or services online, in LaraNet we can help you.

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