Even When You're Not Feeling It

The situation that was happening would have sent any leader who cared running for the aspirin bottle. I decided to jump in, asking Mark, our company's senior VP, "Are you okay? Are you stressed? What needs to happen next?"

How to encourage 'excited' vs. 'excitable.'
The question to ask becomes: How do you grow leaders who emulate calm in the midst of a frantic context? Here are five ways.

1. Acknowledge reality.
More than anything, your team members need to know you "get" it, regardless of what "it" may be. Otherwise, they'll think your head is in the sand. When you calmly state the issue and its implications, I promise that your team will breathe a sigh of relief. They'll move from trying to prove that the fire is real, to trying to figure out how to extinguish it.

2. Stay consistently true to your values.
Great leaders stay true to their values when the going gets tough. If "customer service is #1" has been your rallying cry, and you start engaging in shortcuts when budget (or boss) pressures loom, you'll find that your team will be confused at best. So, don't change course. Instead, ask, how do we maintain our commitment to a great customer experience, given these new parameters?

3. Encourage wacky solutions.
Chances are that someone is sitting on an idea that is so crazy it might just work. Give that someone an opportunity to share. Then help calm him or her down, by asking great questions and considering how the idea could be best executed.

4. Use failure as a learning opportunity.
When the going gets tough, our tolerance for failures decreases, and in many well-intentioned leaders, that tolerance disappears altogether. Ironically, it's the toughest times when we need it most. Our 18th failure is going to be much harder than the second was. So, help your team stay calm. And keep learning.

5. Stay real.
When the going gets really tough, your team members will want the truth. Share what you can and help them to make informed decisions.

Leaders who win well are excited, but not excitable. They have a strong vision and sense of where they are headed. They expect disruption and leverage chaos as an opportunity to engage creative solutions.

Source: entrepreneur

About LaraNet: We are a web design firm focused to help you to grow your business and communicate with your customers and prospects using two simple but powerful tools: 1) Interactive Website and 2) Internet Marketing Strategy on social networks like Facebook, YouTube, Twitter, LinkedIn, etc …
Whether you want to work with just a web page, or launch or improve your presence on Facebook, Google+, LinkedIn or communicate with your customers through newsletters, or improve the location of your business in the search engines through Search Engine Optimization, or start marketing your products or services online, in LaraNet we can help you.

Integrated Internet Marketing

Keywords: Website designer in Houston, Web Designer in Houston, Web Site Developer in Houston, Webmaster in Houston, Internet Marketing Agency in Houston, Website Consultant in Houston, Enrique Antonio Lara Vidales, LaraNet, Web Design in Houston, Website Development in Houston, Open Source Content Management, Internet Marketing Services, Houston Small Business Websites, Integrated Internet Marketing, Content Marketing Specialist, Community Manager Specialist, Houston Internet Marketing for Small Business