Trends in Digital Marketing for 2022: Chatbots
Internet marketing agency
Chatbots will continue to be a key Digital Marketing trend in 2022. This artificial intelligence-based technology uses instant messaging to chat in real time (24/7) with customers or website visitors.
These virtual assistants offer excellent customer service that feels listened to and cared for, in addition to meeting their expectations in a fast and agile way. For their part, it enables companies to automate repetitive tasks and focus on other critical functions.
These are the 10 trends that 2022 will mark and that we recommend you take into account whether you manage your own company or if you are responsible for designing and preparing the Digital Marketing Plan as one of the key actions of the Marketing Department.
Source: mastermarketingdigital
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