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Success Keys

How To Be a Great Leader

There aren't many natural born leaders. Most leaders take responsibility for training themselves to be effective. Whether you learn from the wisdom of others or get insights from personal experience, becoming a more effective leader is about what you do, not what know.

Here are five things you can do to train yourself to be a great leader:

1. Keep promises, period.
Never make promises you're not sure you can keep. Nothing kills your credibility quicker than a breached promise or unfulfilled expectation.

2. Dress to influence.
Don't dress to impress, dress to influence. That means making sure your appearance is consistent with your personal and professional brand. Begin by asking yourself how a leader with your aspirations should appear to others.

3. Treat your team as you expect them to treat customers.
Asking your team to be courteous to customers and being a jerk to them is incongruent and hypocritical. Being the leader doesn't give you a free pass to indulge your base instincts. The way you treat people is a barometer to everyone on your team.

4. Show your commitment to personal growth.
There are ultimately only two ways to grow your business: grow yourself and grow your team. As you and your team improve, so do service levels, operational efficiency and everything else.

5. Ask rather than wait for feedback.
Some leaders react to unsolicited feedback as criticism and miss an opportunity to learn. But waiting for your employees to become brave enough to offer you feedback is a risky proposition.

Source: entrepreneur

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